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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Rotronic products

The group "New Technologies" offers for review the products of the plant Rotronic: devices for measuring humidity, temperature, differential pressure and carbon dioxide concentration. Loggers, humidity generators, water activity analyzers, meteorological sensors, humidity and temperature probes.
The sale of household meters is made ONLY in BULK
  • Temperature sensors Rotronic
    Temperature sensors
    ThermoFlex: TF5, etc.
  • Temperature loggers Rotronic
    Temperature loggers
    TL-1D, TL-CC1, etc.
  • Manual temperature sensors Rotronic
    Manual temperature sensors
    ThermoPalm: TP 22, etc.
  • Pressure sensors Rotronic
    Pressure sensors
    PF4 et al .
  • Manual hygrometers Rotronic
    Manual hygrometers
    HygroPalm: HP21, HP22, HP23, etc.
  • Humidity meters Rotronic
    Humidity meters
    HygroLog: HL-20, HL-20D, HL-1D, etc.
  • Humidity loggers Rotronic
    Humidity loggers
    HygroLog NT: HL-NT2, HL-NT3, etc.
  • CO2 and CO gas analyzers Rotronic
    CO2 and CO gas analyzers
    CF3, CF5, CF8, etc.
  • CO2 meters Rotronic
    CO2 meters
    CL11, CO2-Display, etc.
  • Manual CO2 meters Rotronic
    Manual CO2 meters
    CP11 et al.
  • Humidity generators Rotronic
    Humidity generators
    HygroGen 1, HygroGen 2, etc.
  • Humidity and temperature probes Rotronic
    Humidity and temperature probes
    HygroClip: HC2-S, HC2-S3, etc.
  • Wall humidity indicators Rotronic
    Wall humidity indicators
    DampGuard-1, etc.
  • Industrial hygrometers Rotronic
    Industrial hygrometers
    HygroFlex: HF1, HF3, HF4, HF5, etc.
  • Paper Moisture meters Rotronic
    Paper Moisture meters
    GTS, S1, HygroPalm, etc.
  • Meteorological sensors Rotronic
    Meteorological sensors
    HC2-S3, HM4, MP100, MP400, etc.
  • Water Activity Analyzers Rotronic
    Water Activity Analyzers
    HygroPalm AW, HygroLab, etc.

NEW TECHNOLOGIES GROUP

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